Passive Income Dentist Fulfillment Policy

Effective Date: 1-30-24

Order Processing:

At Passive Income Dentist, we strive to provide prompt and efficient service to all our customers. Here's how we process and fulfill orders for our coaching and consulting program:

Upon receiving an order, we will send an order confirmation email to the customer's provided email address.Our team will then review the order details and reach out to the customer within 2 business days to schedule the coaching or consulting session.If any additional information or documentation is required from the customer, we will communicate these requirements during the scheduling process.Coaching and consulting sessions will be conducted as scheduled, and any deliverables or resources promised in the program will be provided during or after the sessions as agreed upon.

Delivery Methods: For our coaching and consulting services, we primarily use digital communication channels such as video conferencing, email, or phone calls. We do not provide physical products.

Delivery Timeframes: The delivery timeframes for our coaching and consulting services will be agreed upon during the scheduling process. We aim to provide timely and reliable services to meet the needs and preferences of our customers.

Policies Relevant to Our Business:

To build customer trust and provide clarity, we have implemented the following policies:

Refund Policy:

Our return policy is applicable to coaching and consulting services that have been paid for and scheduled.

To be eligible for a return, you must contact our customer support team within 3 days after the completion of the coaching or consulting session.

Return Process:

To initiate a return, please reach out to our customer support team at hello@markhower.comProvide the following information:

Your name and contact details. Order number or reference. A brief explanation of the reason for your return, including any specific concerns or issues.

Refund or Resolution: Upon receiving your return request, our team will carefully review the information provided and assess the situation.

Depending on the nature of your concerns, we may offer one of the following resolutions:

A refund of the coaching or consulting fee.

The option to reschedule a follow-up session or receive additional support.

A personalized solution to address your specific needs.

Timelines: We endeavor to process returns and provide a resolution within 10 business days.

Refunds, if applicable, will be processed through the original payment method used for the order.

Exceptions: Our return policy does not apply to coaching or consulting services that have been fully completed and where no issues or concerns were raised during the session.

Please note that we do not offer refunds for any third-party services or products that may be recommended during our coaching or consulting sessions. Our refund policy solely covers the fee paid for our services.

Adjustments and Discretion:

Passive Income Dentist reserves the right to make exceptions or adjustments to this return policy on a case-by-case basis to ensure fairness and customer satisfaction. By engaging with Passive Income Dentist and using our coaching and consulting services, you acknowledge and agree to the terms outlined in this Return Policy.

Subscription Cancellation:

At Passive Income Dentist, we value our subscribers and aim to provide a seamless and hassle-free cancellation process for your subscription. Here's how our subscription cancellation policy works:

Cancellation Process:

Subscribers can cancel their subscription at any time by logging into their account on our website and following the cancellation instructions provided or sending an email to hello@markhower.com

Billing and Proration: If you cancel your subscription before the next billing cycle, you will not be charged for the upcoming billing period.

We do not provide refunds or prorated refunds for unused portions of the current billing cycle. The cancellation will take effect at the end of the current billing period.

Refunds: Subscription fees are non-refundable. We do not provide refunds for any charges related to your subscription, regardless of the cancellation date.

Access to Content: Upon canceling your subscription, you will retain access to our subscription content until the end of the current billing period.After the current billing period ends, your access to subscription content will be terminated unless you re-subscribe.

Subscription Changes: Subscribers have the flexibility to change their subscription plan, including upgrading, downgrading, or changing the billing frequency. Any changes to your subscription will be reflected in the next billing cycle.

Contacting Support: If you encounter any issues or have questions related to subscription cancellations or changes, please don't hesitate to contact our customer support team at hello@markhower.com

Customer Support: If you have any questions, concerns, or require assistance related to order fulfillment or our coaching and consulting services, please contact our customer support team at hello@markhower.com

Changes to Fulfillment Policy: Passive Income Dentist reserves the right to make changes or updates to this Fulfillment Policy. Any revisions will be communicated on our website and will take effect from the date of posting.

By engaging with Passive Income Dentist and placing an order for our coaching and consulting services, you acknowledge and agree to the terms outlined in this Fulfillment Policy.